Our Process
Spadina Industries, our sister-company, manufactures Sleepers branded mattresses and sleep sets in our shared facility at 110 Apex Street in Saskatoon.
Business Philosophy
We focus on one main business idea: building customer satisfaction on the cornerstones of high quality materials, expert workmanship, supervior value and excellent service. That's why we partner with the very best suppliers and encourage our employees to become "masters in the art and science of sleep."
We have been mattress merchants and manufacturers for over twenty-eight years. We are trusted source information and advice. Our customers know that they can count on us to address their needs for comfort and performance in sleep products. Whether for personal, commercial or institutional use, our sleep products meet expectations ... and then some!
Quality Assurance
When working with you on the selection and purchase of new mattresses, or sleep sets, our job is three-fold. First, we present information tha helps you define the product quality that meets your needs and budget. Next, we explain just how we plan to meet your requirements. And finally, we follow through in our commitments with on-time delivery of products made just for you.
The process of defining your needs, demonstrating our ability to meet them, and delivering on our promises is called Quality Assurance. Because we make every sleep set we sell, our quality process begins and ends with you, our customer. There's nobody in the middle. Your order is supervised by the company owners from start to finish - a personal commitment to quality that few companies can deliver.
Our Commitment to Value
Our goal is to meet or exceed your requirements for comfort, durability, safety and value. Whatever your budget, we are committed to delivering more comfort, more durability and more safet as compared to our competitors. We peldge "Better Beds for Less, Every Day." It's our desire to earn your business by building superior products and offering reliable advice and service.
Q Means V + T
In our business, Quality means creating Value and Trust in ways that are meaningful to you, our customer.
Value is more than quoting a fair price. It's about respecting your budget and giving you, or your organization, more purchasing power.
Trust is about relationships and building your confidence in us. It's the things we do, upon each successive contact, to demonstrate our reliability and integrity.
 |
|